Chill Memories (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Collection of Personal Information
We collect personal information that you voluntarily provide to us when registering on our website, booking packages, subscribing to our newsletter, or interacting with us. This may include your name, contact details, address, payment information, travel preferences, and other identifiers.
2. Use of Personal Information
We use the information we collect to fulfill our services, manage bookings, provide customer support, send promotional content (with your consent), improve user experience, and for internal analytics and operational purposes.
3. Sharing of Information
We may share your information with trusted partners and service providers to facilitate bookings and services. We may also share data when legally required or for fraud prevention, security, or business transfers.
4. Data Retention
We retain your personal data only as long as necessary to provide services and fulfill legal obligations. You can request deletion of your data by contacting us.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze traffic. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to access, correct, or delete your personal information, withdraw consent, and object to certain processing activities. To exercise these rights, please contact us.
8. Third-Party Services
We may link to third-party services. We are not responsible for the privacy practices of these services. We encourage you to read their privacy policies.
9. International Transfers
Your data may be transferred to and processed in countries outside your country of residence. We take steps to ensure adequate protection for such transfers.
10. Updates to This Policy
We may update this policy from time to time. We encourage you to review this page periodically for any changes.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at: support@chillmemories.com.
12. Use of Photos and Videos on Our Website
All photos and videos displayed on the Chill Memories website are used with the explicit consent of our customers. These media assets are solely for promotional and illustrative purposes to showcase our travel experiences and packages.
Unauthorized use, reproduction, distribution, or modification of any photos or videos from our website is strictly prohibited. Such actions will be considered a violation of our rights and appropriate legal action will be taken against the infringing party.